This is the BankSocial network status page for core platform services, integrated payment rails, and supported third-party networks. Scheduled maintenance may result in brief service interruptions and is excluded from uptime calculations.
Resolved -
This incident has been resolved.
Apr 6, 13:11 CDT
Monitoring -
Mitigation actions have been implemented and services are recovering from the major service disruption. We are monitoring systems to ensure stability and performance
Apr 6, 12:04 CDT
Identified -
The cause of the major service disruption has been identified, and remediation efforts are underway. We will continue to provide updates as progress is made.
Apr 6, 11:41 CDT
Completed -
The scheduled maintenance has been completed.
Mar 30, 20:13 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:00 CDT
Scheduled -
Real-Time Payments (RTP) services will be unavailable tonight, March 30, 2026 from 8:00 PM to 8:30 PM CT for scheduled maintenance related to the RTP 5.0 upgrade. During this window, RTP transactions will not be processed. All other services will remain unaffected.
Mar 30, 12:11 CDT
"The intermittent network issue affecting RTP transaction processing has been resolved. We will continue to monitor the system throughout the day."
Mar 30, 13:38 CDT
Investigating -
11:24AM CST -------------- From TCH:
We are currently experiencing an intermittent network issue that is impacting RTP transaction processing. Our team is actively working to resolve the problem and will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
Mar 30, 12:14 CDT